The team at NVO is dedicated to providing the best orthodontic care to our patients in a safe and healthy environment, while following all governor-mandated orders. In order to maintain the health and safety of our patients and staff, please read through the following measures outlined below that we are taking in our offices for all appointments.
All NVO doctors and employees will be receiving regular testing for COVID-19. We are also taking extra precautions for our patients’ safety and will only be utilizing private treatment rooms for appointments during this time. Additionally, we will be wearing advanced PPE masks, gowns, and eyewear for all procedures.
We ask that you call to reschedule your appointment if any of the following are applicable:
-You are experiencing any of the following symptoms: respiratory symptoms (runny nose or congestion), fever, cough, sore throat, body aches or shortness of breath. Also, please make us aware if you have had contact with anyone who is/has been ill with any of these symptoms.
-If within the past two weeks, you or someone you have been in contact with, have recently travelled from a CDC designated high-risk area, been on a cruise, or have come in contact with a person who has tested positive for COVID-19.
Please click here if you need to contact NVO to reschedule any appointments.
To minimize the number of people entering our office and maintain social distancing procedures, we respectfully request that only the scheduled patient enters the office for their appointment. We also recommend that you bring your own mask to wear while in our waiting areas. One responsible party will be allowed to accompany minors. If additional family members who do not have scheduled appointments come with you, they will need to wait in your vehicle during the appointment rather than our waiting area.
In an effort to eliminate having too many patients in our waiting areas, we ask that you wait in your vehicle until the time of your scheduled appointment. At that time, you may enter the office and a team member will be waiting to bring you back immediately. It is also important that patients do not arrive late to their appointments in order to avoid any backup of patients in the office. If you are more than 10 minutes late, you will be asked to reschedule your appointment for another time or date.
Thank you for understanding and adhering to these enhanced health and safety protocols. As always, our staff will continue to follow level of universal infection control precautions per OSHA and CDC guidelines. It is our priority that our practice remains a very safe space to continue to administer care.
Please contact our office if you have any questions regarding the above information.
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